- A copy of the discharge papers (DD214) is provided.
- The renewal fee is paid.
Credentials expired for more than one renewal cycle cannot be renewed online. They may require an expired reissuance application, which is on your professions webpage. However, most professions have been setup for late online renewals. The following list of credential types are currently not eligible to renew late online. If your credential type is listed below, you may return your renewal notice with payment by mail or contact us for further assistance.
See our online renewal page to complete your online renewal process.
You may renew your credential one of three ways:
Your renewal must be postmarked or received by midnight of the expiration date or it is considered late. We will assess a late fee. You may renew your credential up to 90 days before it expires. You should receive a courtesy renewal reminder six to eight weeks before the credential expires. If you do not receive the notice within four weeks of your expiration date, please call 360-236-4700 or email us for help.
We cannot accept credit/debit cards over the telephone.
We accept MasterCard or Visa credit/debit cards at the front counter and online.
How long will it take to process my renewal?
By mail: It will take about two weeks to update. This includes mailing time.
In person: If you deliver the payment in person to the front counter it will take about three to seven business days. This saves mail time and you will receive verification during the visit.
Our goal is to process all renewals sent by mail or submitted in person within seven business days after we receive them. This includes processing of the payment and review of any renewal related documentation.
Online: Credential expiration and last renewal dates are updated immediately upon completion of the online transaction.
How do I know if I have continuing education hours due?
The date your continuing education is due is listed under the fees on your courtesy renewal card.
Your profession's webpage lists the hours of required continuing education. You may also look on the provider/facility search to see when your continuing education hours are due.
If you have questions about your continuing education, please call 360-236-4700 or email us for help.
How do I request a duplicate of my credential?
Check the fee page for your profession to find the correct payment. Then send a check or money order payable to the Department of Health. Please note that you are requesting a duplicate credential and remember to include your credential number.
If it's within 90 days of your expiration date, you may renew your credential and receive an updated copy.
How do I update my mailing address?
In order to serve you better, we must have your current mailing address in our system. This is especially important because we mail your courtesy renewal notice and updated credential to the address on file. The U.S. Postal Service does not forward Department of Health mail so it is your responsibility to inform the Customer Service Office of an address change.
We cannot accept contact information updates over the phone.
If your contact information is not current in our system, please complete and submit the contact information change form. If you have questions, feel free to contact our staff.
After completing the form submit it to the Department of Health by:
Please mail, email, or fax a copy of your certified marriage certificate, divorce decree or court order showing your name change to the Customer Service Office. You will not be sent a credential showing your new name until your next renewal has been processed. You may also include this request when submitting your renewal by mail or in person. If you plan on renewing online, we must have your current name in our system prior to renewal. We will print your renewed credential with the name we have on file at the time of renewal.